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Edelrid Service Recalls

CALL FOR SAFETY CHECK TURN

PRECAUTIONARY CALL FOR SAFETY CHECK/USER INSPECTION

EDELRID Turn

Isny, 03/22/2019
EDELRID calls on the owners of the "Turn" pulley to check the riveting of these pulleys. This affects batch XXXX 18-150. Please note that XXXX stands for an individual sequential number and is irrelevant for this inspection.

Background:

A pulley with a defective rivet was discovered. On one pulley, the axle holding the roller and the two side plates together was not fully riveted. A side plate could therefore come loose and unintentionally release the rope.
The affected pulley is sold under the trade name "Turn".

It cannot be ruled out that other pulleys of this batch with faulty riveting may be in circulation.

In the interest of customer safety, EDELRID has decided to issue this recall for safety check/user inspection. Owners of pulleys called "Turn", with the corresponding batch number XXXX 18-150 are requested to check whether the rivet head on the side plate has a minimum diameter of 8.7 mm.

You can find the exact inspection instructions by following this link:

 
INSPECTION INSTRUCTIONS
 

An affected pulley must be immediately withdrawn from use and sent to EDELRID for a free replacement.

 

Inspection instructions

EDELRID Turn

The precautionary call for safety check/user inspection covers the "Turn" pulley with batch number XXXX 18-150. Please note that XXXX stands for an individual sequential number and is irrelevant for this inspection.

1. Confirming the batch number

First, check whether you have a product of the batch in question. The batch number is located on the front of the pulley.

 

White “e” on the back

If you have a pulley from the affected batch (XXXX 18-150), please confirm if there is a white "e" symbol on the bac

 

3. Checking the riveting

Using a caliper gauge, check the diameter of the rivet head. Only the rivet head on the front of the pulley has to be checked.

 

PLEASE MAIL TO:

EDELRID GmbH & Co. KG | Service

Achener Weg 66, 88316 Isny im Allgäu, Germany | Telephone +49 (0) 7562 981-0 | service@edelrid.de | www.edelrid.de

 
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