EDELRID is recalling all Via Ferrata sets of types Cable Lite, Cable Comfort, Brenta Comfort, Cable Lite 2.0 Cable Comfort 2.0, Cable Kit 4.0 and Cable Kit Xtra-Light Schuster as a precautionary measure from the market. This recall is relevant to Edelrid Via Ferrata Sets produced during 2010, 2011 and 2012 with the following article names:
it has been found that, in certain cases the webbing of the elasticated webbing branches, after increased use, may no longer meet the relevant safety standards. Thus the protective requirements of a Via Ferrata Set are no longer met or can only be met in part, which in the case of a fall could result in serious injury or death.
Please discontinue use of the recalled Via Ferrata Sets IMMEDIATELY.
All private owners of the above mentioned Via Ferrata Sets are requested to send them immediately for replacement to EDELRID or to bring them to your local dealer for forwarding to EDELRID. For details of the shipment process, see the Appendix below. Our retail partners have been informed about the modalities of the return separately.
Distributors and operators of a rental pools are urgently requested to collect all the above mentioned Via Ferrata Sets. They must be securely stored to ensure they can no longer be used. We ask you to return the Via Ferrata Sets to us immediately. For details of the shipment processing, see the Appendix below.
Retailers are requested to collect and secure all the above mentioned Via Ferrata Sets, stored as well as on the shop floor and to send them immediately to EDELRID. Information concerning returned merchandise from consumers will come from our sales department or agents.
EDELRID vouches for the quality and safety of all its products. Our products are developed, manufactured and certified in compliance with all statutory standards. To avoid any risk to the user, as the manufacturer we are recalling, as a precautionary measure the above mentioned products from the market.
With this recall EDELRID is responding to a fatal Via Ferrata accident on 05.08.2012 with a rented Via Ferrata Set. From the ongoing investigations an association between increased use and a weakening of the elasticated webbing has been established. The actual cause of the accident could not be determined by the independent experts before the instigation of this precautionary recall on
are the Edelrid Via Ferrata Sets Cable Ultralight, Cable Ultra Light 2.0, Cable Vario, Cable Kit, Cable Kit 2.0 Cable Kit 3.0 Brenta Lite and Brenta de Luxe.
If you are in possession of an affected via Ferrata Set, you have the following options to return it:
1. Returning to Edelrid Customer service:
For customers in the EU:
EDELRID GmbH & Co. KG
Achener Weg 66
2. Return to your local dealer, who will take over the further processing for you. Please use the return form prepared by us.
EDELRID will subject each returned Via Ferrata Set a safety inspection, replace the webbing branches and return the set to you as soon as possible.
We are aware of the circumstances and consequences that this action will cause and offer our sincere apologies to you. The safety of our customers is our utmost concern. A safe and efficient solution to this problem has been developed in cooperation with the independent expert and will be implemented with all possible means and power.
For questions regarding the recall, please contact us on:
Telephone: +49 (0)7562 981-0 (Monday to Friday 08.00 to 17.00)
Your team EDELRID, 08.16/.2012
EDELRID GmbH & Co. KG, Achener Weg 66, 88316 Isny, Germany